Privacy Policy

Who We Are

LifeOSX is dedicated to creating tools that adapt to human needs. This human-first philosophy extends to our privacy practices. We believe your personal data belongs to you, and our business model isn't built on exploiting your information.

For the purposes of applicable data protection laws, LifeOSX is the data controller of your information when you visit our website or contact us, and a data processor when you use our services to process your own information.

Information We Collect

Information You Provide Directly

We collect the following information that you explicitly provide to us:

• Account Information: Email address and optional display name for account creation
• Billing Information: Payment details processed by our secure payment providers (we never store complete credit card information)
• Support Communications: Information you provide when contacting our support team
• Feedback: Survey responses, feature requests, or other feedback you explicitly submit

Information Collected Automatically

We minimize the automatic collection of information to only what's necessary for the functioning of the service:

• Basic Device Information: Operating system, browser type, and device type (to ensure compatibility)
• Error Reports: Crash reports, if you opt to send them, to help us improve stability
• Website Analytics: Anonymous usage patterns on our public website only

Information We DO NOT Collect

• The content of your notes, tasks, projects, or any other information you store in LifeOSX
• Your location, contacts, or other sensitive device information
• Your browsing history or activity outside of LifeOSX

How We Use Your Information

We use the information we collect only for specific, limited purposes:

• Providing and Improving Services: To operate, maintain, and enhance LifeOSX
• Account Management: To create and manage your account, authenticate you, and process payments
• Customer Support: To respond to your inquiries and resolve issues
• Communications: To send essential service updates and administrative messages
• Security: To protect against fraud and unauthorized access

We will not use your information for any purpose not disclosed in this Privacy Policy without your consent.

Data Storage and Security

Storage Location

By default, your data is stored locally on your device. If you choose to use our sync features, your encrypted data is stored in secure cloud infrastructure hosted in the United States and European Union, with appropriate safeguards for cross-border data transfers.

Security Measures

We implement industry-standard security practices to protect your information:

• End-to-End Encryption: All data is encrypted using AES-256 encryption before leaving your device
• Zero-Knowledge Architecture: We don't have access to your encryption keys
• TLS/SSL Encryption: All data transmission uses secure HTTPS protocols
• Regular Security Audits: We conduct periodic security assessments and penetration testing
• Access Controls: Strict internal policies limiting employee access to systems and data

Data Sharing and Third Parties

We limit sharing of your data to the following specific circumstances:

• Service Providers: Third-party services that help us operate LifeOSX (e.g., cloud infrastructure, payment processors)
• Legal Compliance: When required by law, legal process, or to protect rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets, where the buyer would be subject to the same obligations

All third-party service providers are carefully vetted and bound by data processing agreements requiring them to protect your information and only process it according to our instructions.

Your Rights and Choices

We provide you with control over your information:

• Access and Export: Access and download your account information and data at any time
• Correction: Update and correct inaccurate information
• Deletion: Delete your account and associated information, including the right to be forgotten
• Object or Restrict: Object to processing or request restriction of processing
• Communication Preferences: Control what communications you receive from us
• Cookies: Manage cookie preferences on our website

To exercise these rights, visit your Account Settings or contact us at privacy@lifeosx.com.

International Data Transfers

We primarily process data in the United States and European Union but may transfer your information to countries with different data protection laws. When we do, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by the European Commission
• Privacy Shield certification (if applicable)
• Binding Corporate Rules with our service providers
• Explicit consent (where appropriate)

Children's Privacy

LifeOSX is not intended for or directed at individuals under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any significant changes through the application or via email, and indicate the last updated date at the top of this page.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact our Privacy Team at: